Help & Getting Started

Everything you need to know about building customer personas with Persona Builder.

Persona Builder uses AI to turn your customer data into rich, actionable personas — complete with journey maps, behavioral insights, and shareable profiles.

Here's how to get started:

  1. Start your 14-day free trial — no credit card required.
  2. Upload a data file (CSV, JSON, or TXT) from your dashboard, import customer reviews manually, or try the built-in sample data to see how it works.
  3. AI analyzes your data and generates detailed personas in seconds.
  4. Review, refine, share via link, or export as PDF/PPTX.

Your 14-day trial includes up to 3 personas, 5MB uploads, and AI research — no credit card required. After it ends, your personas stay viewable and shareable; creating new ones, uploading data, and PDF/PPTX export require Pro.

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as we can.